where animals are residents and people are guests
About
The purpose of this subsidiary company is to manage and operate leisure investments on behalf of the Group.
It is the management company of “The Gladys” , a luxurious private game lodge situated in the Klaserie Private Nature Reserve (KPNR). The private nature reserve is situated within The Greater Kruger National Park, which will only start operating Mid 2021.
Mission Statement
Our mission is to attain the highest level of guest satisfaction by providing professional and credible services to our guests while being committed to delivering a defining luxurious private and exclusive experience to enhance the beauty of the African wilderness whilst at the same time educating our guests about nature & caring for the delicate environment.
Values
- We deliver outstanding service
- We have a team that is respectful, friendly and motivated about enhancing the experience of our guests through meeting their expectations for quality service at all times
- We continue to improve performance
- We are committed to the retention and development of our team as an essential part of building a strong relationship with our guests
- We encourage innovation and engagement
- We consistently delight our guests with new experiences